SUBPROCESSORS
Subprocessors | GetPrice
Last updated: 16 May 2026
This page is the authoritative list of subprocessors GetPrice uses to provide the Service. It is referenced from our Privacy Policy and is updated as our subprocessor relationships change. GetPrice will give at least 30 days' notice of changes to material subprocessors handling personal information, via email to active Customers.
For questions about any subprocessor on this list, email privacy@getprice.ai.
Subprocessors processing personal information
| Subprocessor | Purpose | Data Category | Region | Notice Period |
|---|---|---|---|---|
| Google Cloud Platform | Primary infrastructure: Cloud SQL (PostgreSQL), Cloud Run, Cloud Storage, Secret Manager. | All Customer account data, dashboard usage logs, scraped product data. | africa-south1 (Johannesburg, South Africa) | N/A (residency-locked) |
| Resend | Transactional email delivery (account verification, password reset, billing notifications, support communications). | Recipient email address, recipient name, email content. | United States | 30 days |
| HubSpot, Inc. | Marketing CRM. Lead-capture forms on getprice.ai. | Lead name, email address, company name, message text, IP address, submission timestamp. | United States | 30 days |
| Vercel, Inc. | Frontend hosting for getprice.ai and the dashboard. | Request logs (IP, user agent, requested URL). No personal information at rest. | United States (global edge POPs) | 30 days |
| ContentSquare | Marketing-site analytics, including session-level behavioural analytics. Fires only after the visitor accepts the analytics cookie consent. | Pseudonymous session data, page interactions, scroll behaviour. Does not include form input contents. | France / European Union | 30 days |
Each personal-information subprocessor is bound by a Data Processing Agreement (or equivalent terms) that GetPrice relies on for POPIA s72(1)(a) compliance for cross-border transfers.
Subprocessors not processing personal information
These subprocessors are part of the Service infrastructure but do not process Customer personal information. They are listed here for transparency.
| Subprocessor | Purpose | Data Handled | Region |
|---|---|---|---|
| DeepSeek | LLM extraction. Used to derive CSS selectors and structured product data from retailer HTML. | Raw HTML scraped from public retailer pages. No Customer personal information. | People's Republic of China |
| OpenAI | LLM extraction fallback (vision mode for image-based pages). | Raw HTML and product images scraped from public retailer pages. No Customer personal information. | United States |
| GoProxies | Proxy rotation for retailer-bound HTTP requests. Used to avoid imposing concentrated load on retailer infrastructure. | Outbound HTTP requests to retailer websites only. No Customer data. | South African exit IPs (sticky 8-minute sessions) |
Onward sub-subprocessors
Each subprocessor listed above may engage its own infrastructure providers and sub-subprocessors (for example, GCP itself uses Alphabet group entities and various internal subprocessors). Where this occurs, the subprocessor's own DPA governs the relationship. We rely on each subprocessor's DPA to ensure onward compliance.
How to receive notice of changes
Active GetPrice Customers receive change notices by email to the registered account contact at least 30 days before a material change to a personal-information subprocessor takes effect. Customers wishing to receive change notices via a different channel should email privacy@getprice.ai.
Data handling on subprocessor removal
Where a subprocessor is removed from this list, GetPrice will ensure that any Customer personal information held by the removed subprocessor is deleted within 30 days of the removal date, or migrated to a replacement subprocessor named in the change notice. The change notice will state which option applies for each category of personal information.
Objection rights
If a Customer has a reasonable objection to a new subprocessor that processes personal information, the Customer may notify GetPrice within 30 days of the change notice. GetPrice will engage with the Customer in good faith. If the objection cannot be resolved, the Customer may terminate the subscription per the Terms of Service (clause 7.2) without further obligation.